FAQs

Frequently Asked Questions

How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary depending on the product and supplier but usually range between 5–12 business days.

Do you ship internationally?
Currently we focus on delivering to customers within the United Kingdom. If you are located elsewhere and would like to place an order, please contact our support team.

Can I track my order?
Yes. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

What payment methods do you accept?
We accept major credit and debit cards as well as secure checkout options such as PayPal and other payment providers available at checkout.

What if I receive a damaged product?
If your item arrives damaged or defective, please contact us within 48 hours of receiving your order and we will resolve the issue as quickly as possible.

Can I return my order?
Yes. Please review our return policy for full details regarding returns and eligibility.